GROUP HEALTH PPO

CHN PPO Group Health offers employer groups affordable top-quality health care providers across all specialties

CHN PPO’s network of over 228,000 fully credentialed healthcare providers offers high-quality, cost-effective care to employer groups.

We specialize in mitigating rising healthcare costs with fixed-rate provider contracts, ensuring our clients don’t have constraints of a more expensive, proprietary PPO network. 

Clients also benefit from our add-on pre-certification, utilization management and case management services.

Our medical claims solutions combine quality care with medical expense controls. 

  • CHN PPO seamlessly integrates high levels of credentialing, accessibility, and cost savings across the board.
  • We work closely with the provider, patient, and family to assure patients receive the appropriate treatment in the right setting. 
  • Our staff includes experienced, full time, on-site medical directors, specialty physician advisors, experienced nurse case managers, and utilization review pre-certification nurses.
Shot of a group of young doctors having a discussion in a modern office.

CHN PPO can be accessed as a full-service PPO network, including physicians, hospitals, and ancillary providers, OR it can be utilized as a Physician/Provider only network

Doctor working on computer and calculator to calculate data

CHN PPO services are integrated with MyMedlogix, our proprietary, web-based case management and bill review software.

This integration allows us to provide bill review and PPO network decisions that are linked seamlessly, enhancing staff efficiency and productivity for our clients. 

MyMedlogix features a customizable, user-friendly platform and real-time access to the ongoing management of claims.

Group Health Services

Our flexibility, responsiveness and quality management practices, coupled with customizable services and flexible network configurations, has made CHN PPO the preferred choice for regional and national carriers.

Medlogix case managers conduct pre-certifications in accordance with each customer’s plan to assess medical necessity and duration of care while ensuring consistency with clinical protocols. Services may include prior authorization, utilization review, and case management to determine whether the treatment plan is medically necessary and provides the appropriate level of care consistent with clinical protocols. Treatment that does not meet this criterion is escalated to a medical director. Medlogix® manages the entire pre-certification process, including appeals and dispute resolution.

We offer both retrospective and concurrent utilization management services designed to provide high-quality, well-managed care while reducing unnecessary claims costs. This highly-experienced team, which includes Medical Directors, Specialty Physician Advisors, Nurse Case Managers and Utilization Review nurses, works closely with providers to confirm that treatment plans meet the level of care for optimum outcomes.

Medlogix has a dedicated team of registered nurses who perform extensive reviews of facility and provider bills to ensure all services billed were appropriately documented and causally related to the claim. Depending on the need, audits can be performed at a desktop level or on-site at the provider facility.

Our team of health care professionals use their years of training and medical expertise to review records to verify all billed services are properly supported in the documentation provided. Documentation is also reviewed to confirm that all treatment rendered was as a result of the accident and not a pre-existing medical condition that would not be the responsibility of the insurer. The audit process also includes the application of all state regulatory requirements and the application of any appropriate fee schedule.

Audit results are compiled and presented in a detailed narrative report and include a worksheet that outlines eligible/ineligible charges.

Bill negotiations reduce the costs of medical bills from providers and facilities not participating with a provider network for total cost management. The negotiation team proceeds with a review of UCR,
Medicare, claims utilization history and in-network payment rates to aggressively negotiate with non-network hospitals, physicians, and ancillary health care providers to reduce costs.

Medlogix’s Bill Negotiation program includes:

  • Direct negotiations by experienced, highly-skilled negotiators with expertise and knowledge of rate levels
  • All negotiations are confirmed with signed Letters of Agreement from providers
  • High acceptance rate
  • Prospective and retrospective negotiations
  • Customized referral criteria

The direct oversight of a medical professional provides valuable guidance for complex or catastrophic cases, or those that are not progressing as expected. Nationally certified registered nurses (CCM and/or CRRN) with three to five years of catastrophic case management experience assess and coordinate treatment by working with medical care providers, employers, attorneys, injured persons and their families to ensure quality health services are delivered cost-effectively. The result is decreased hardship to individuals and their families as a result of their injuries and reduced financial exposure for insurers and employers.

Case management is directed toward:

  • Early identification and assessment
  • Discharge planning
  • Planning for complications
  • Identifying appropriate physician, facilities and outpatient referrals, avoiding unnecessary hospital admissions, and negotiating appropriate rates and levels of care

FREQUENTLY ASKED QUESTIONS