Send Feedback

At CHN, we care about what you think. Use the following routes to send us your feedback.

Contact the benefits manager within your organization.

or

Write to CHN Customer Service

• For appeals, complaints, or grievances, please be specific.
• Supply the provider name, address, telephone number if available or any other identifying information.
• Give a detailed description of your concern/issue.

The Customer Service Department will acknowledge receipt of your verbal or written inquiry.

You will be informed of the outcome in writing or via telephone.